Shopping Guide

How to order

At the PICKBOY Guitar Pick Store, you can order from both Japan and overseas.
Add the product to your cart and follow the on-screen instructions to complete the purchase.
After completing your order, you will receive an automatic reply email, so please check it.

About payment

We accept payment by credit card (Visa/Mastercard/Amex/JCB), Apple Pay, Google Pay, Shop Pay, etc.
Customers from overseas can also pay with international brand cards.

About delivery and shipping

In Japan:Delivery will be made by Yamato Transport (courier service or post delivery).

Order 3 or more packs of picks (10 pieces x 3 packs) Free postage It will be.

International Shipping:We will ship via EMS (International Express Mail Service) or International ePacket Light.

Shipping costs vary depending on the weight and delivery address. They will be calculated automatically when you place your order, so please check the shipping cost at the checkout screen.

About shipping

Except for custom-made products,Within 3 business days of orderWe will ship to.
If you would like gift wrapping,+4 business daysIt may take some time.
*Business days are weekdays excluding Saturdays, Sundays, and holidays.

About Custom Picks

Original design pick50 piecesWe also offer "custom made picks" that you can order from here.

After receiving your order, we will check the submitted data, inform you of the final image, and then begin production.

Note:
- Changes or cancellations cannot be made once production has begun.
Data is Adobe Illustrator format (.ai) Or submit a high resolution image.
・Production usually takes place after proofreading. 10-21 business days We receive the following (subject to change depending on the season).

▶ For details and submission Custom Made Page Please check.

About gift wrapping

If you would like gift wrapping,Please write this in the notes section when placing your order.
We will do our best to accommodate your request (maybe simple packaging will be used).

About returns and exchanges

We take every precaution to ensure that our products are of the highest quality, but in the unlikely event that a defective product or incorrect delivery occurs,Within 7 days after the product arrivesPlease contact us.

We will check the situation and provide an exchange or refund.

In addition,Custom picks are made to order and cannot be returned or exchanged. Please be aware of this.

FAQ

  • Q. Can I order from overseas?

    A. Yes, we can. We will ship your order via EMS or International ePacket Light.

  • Q. Is gift wrapping available?

    A. Please write it in the comments section when ordering. We will do our best to accommodate your request.

  • Q. How long will it take for my custom picks to arrive?

    A. Once the design is finalized, production and shipping will take approximately 10 to 21 business days.

inquiry

If you have any questions,Contact formPlease feel free to contact us.